How to use Chat Sync for monday.com

1. Install the app

1. Install Google Chat Two-Way Integration from the monday.com marketplace (in Google Chat the same app is called Chat Sync for monday.com) and open its settings page in monday.
2. Authorize monday when prompted — this connects your boards.

2. Add the bot to a Google Chat space

1. In Google Chat, open Find apps and search for Chat Sync for monday.com. The bot appears in your spaces as mondayBot.
2. Add it to the space you want notifications in — it posts a welcome card.
3. If the person adding the bot is a monday admin, the space connects automatically. Otherwise, enter the code from the welcome card on the Spaces card of the app's settings page and click Connect.
4. Is the bot already in a space that is not in the list (for example after installing the app again)? On the Spaces card click Connect a space the app is already in and send the shown @mondayBot connect CODE in that space.

3. Set up notifications, digests & reminders

1. In the settings page, open Notifications → Add rule.
2. Pick a trigger (item created, column changed, item moved, update posted, item deleted), the board, and the Google Chat space to post to. Narrow the rule with group, column, value or keyword filters.
3. Customize the message with tokens like {value.previous} → {value.new}, choose which columns show on the card, and save. Matching changes now post to the space as interactive cards.

• Digests — scheduled board summaries (new / done / overdue / unassigned / stale / by status) posted daily or weekly to a space.
• Deadlines — due-date and time-in-status (SLA) reminders before items are due and when overdue.
• Personal DM feed — enable it on a rule and mondayBot also DMs assignees about items assigned to them. You're never notified about your own change. Message the bot once so it can DM you.
• Quiet hours — digests and reminders wait until quiet hours end (set on the Account tab).

4. Link your monday account

Tap Link my monday account on the welcome card (or the connect prompt that appears on your first action) and complete the one-time monday sign-in. If your monday email is not the same as your Google email, the page shows a short code: send link CODE to mondayBot in a direct message (or @mondayBot link CODE in a space) within 15 minutes. From then on, every action you take from Chat — assign, status change, comment, create — is attributed to you in monday's activity log.

Without linking, status changes, assignments, new items, searches, task lists and link previews are not available — you'll get a connect prompt instead. Once linked, searches and previews show only the items you can see in monday. Comments still work without linking, posted by the app with your name as a prefix. The app may also match your Google account email to a monday user — that is used for identity only (it enables Assign to me targeting and the DM feed) and never authorizes writes.

5. Act from Chat

• Card buttons — Assign to me, Change status (opens a dialog with the board's statuses), Comment, and View item (shows the item's details in a dialog). The item title on the card opens it in monday.
• Thread replies — reply in a card's thread and @mention mondayBot; your reply is posted to the monday item as an update. (Google Chat only sends a message to an app when you @mention it.) monday updates flow back into the same thread.
• Link unfurling — paste a monday item link into Chat and it unfurls into a live card with actions (after you link your monday account).

6. Slash commands & DMs

In a space, use the slash commands:

• /monday_tasks — your assigned items across boards.
• /monday_search — find items by name.
• /monday_create_item — opens a dialog to create an item (board + name + description).
• /monday_help — command overview.

After you have connected your monday account (from a card or the welcome card in a connected space), you can also type these in a direct message with mondayBot: tasks, search <text>, done, create, help.

Troubleshooting

• No spaces in the picker? Add mondayBot to the space in Google Chat first.
• Boards won't load? Re-authorize monday from the settings banner.
• "Assign to me" can't match you? Your Google email differs from your monday login — use the Link my monday account prompt to connect your account.

Questions? See Support.